Feb 05, 2017 I have 2 Seagate Slim external hard drives, a 1 TB and a 2 TB. After having trouble having the MacBook Pro (2013) running Sierra 10.12.3, I downloaded the driver off of the Seagate site. Now the computer can recognize and open the drive. I formatted both drives using disk utility. All well and good except Time Machine does not work on either drive. Nov 20, 2014 Okay, I followed r3xsy's instructions (downloaded and installed the NTFS driver from Seagate). Then I unplugged all of my USB devices. Unplugged the mac from the wall. Plugged in the Mac to the wall then started. Then unplugged my external from its power source. Replugged in the external into the wall then plugged into the Mac. May 15, 2017 How to set up the Seagate Backup Plus Hub on a Mac.Tech Thursdays. Duration: 6:07. Oprah Brylie 4,310 views. Toolkit for macOS - Paragon driver for NTFS - Duration: 3:53.
Summary
Here is a step-by-step guide for you to fix Seagate external hard drive not showing up in My Computer in Windows 10. Providing that data is valuable, we suggest you try fixes first to make the disk show up in Disk Management, and next take one more step to recover data on the unrecognized Seagate external hard drive with the help of EaseUS Data Recovery Wizard.
'My 320 GB Seagate external hard drive is detected but not showing up in My Computer. What should I do? In Device Manager, it gets detected and in disk management, it shows up as 'unallocated'. Is there any way to fix the issue? If I initialize it, will I lose all the data on the drive? I'm using Windows 10.'
How to fix Seagate external hard drive not showing up in Windows 10
Sometimes, when you plug in your Seagate external hard drive to PC, it cannot be recognized by your PC. As a result, the disk and the folders & files on it then become inaccessible. Actually, there are not the few have experienced such an issue of Seagate external hard drive not showing up in Windows 10 Computer. Next, we will show you how to fix the issue without losing data.
1. Make Seagate external hard drive show up in disk management
Available for either iTunes or Android, the Seagate Media App will allow you to access all of your movies, music, photographs or even your documents wherever you are. This is an amazing time saver for the business traveller who’s always on-the-go but needs to remain connected to important files or even the “supermom” who’s got a car. Windows - Open the drive in Explorer and double click the “StartHereWindows.exe” file. A Windows security warning pops up to verify that the file can be trusted, click “Run” to continue installation. Mac OS - Open the drive in Finder and double click the “StartHereMac” app file.
The first thing you need to do is to check if it is showing up in disk management. If yes, you can skip to the next step. And if not, you should first update the disk driver to make the Seagate external hard drive recognized by Windows and show up in disk management.
Step 1. In Run (Windows + R), type devmgmt.msc and hit Enter.
Step 2. In Device Manager, next to Universal Serial Bus controller, click '+ (plus)'. Then you'll see a yellow exclamation mark. Right-click and choose update driver software.
Step 3. Click 'automatically search for driver software online...'
Step 4. After the process completes, restart your computer and the driver should be automatically installed and loaded in your computer.
Step 5. Go to Windows Disk Management (This PC > Manage > Disk Management), check if the Seagate external hard drive shows as a normal hard disk there.
Sometimes, even the hard drive shows up in Disk Management, it's with strange characters like Unallocated, RAW, disk unknown not initialized, etc. It's detected but not accessible, so this time you must perform data recovery on the hard drive without delay.
2. Recover data from the Seagate external hard drive which is showing but not opening
When you see the Seagate external hard drive listed in the Disk Management window, you can try EaseUS disk data recovery to retrieve your data. It works well on external hard drive data recovery even when the disk is not opening in your Computer.
By going through three short stages, you can easily find lost data on a Seagate external hard drive.
Step 1. Under the 'External Devices', you should see the Seagate external hard drive showing up after it's correctly connected to your computer. Select the drive and click the Scan button.
Step 2. Soon, the software will find more and more data and display the data in the scan results.
Step 3. You can use the Filter feature to quickly locate some specific file types in the results. Select the target files and click the Recover button.
3. Reformat and partition Seagate external hard drive to make it show up in Computer
After Seagate external hard drive recovery, you can then reformat and partition the disk to initialize the disk and make it show up in your computer without losing data.
Step 1. Go to This PC > Manage > Disk Management, right-click the disk partition you need to format and then choose Format.
Step 2. In the pop-up window, you can set file system and cluster size and then click OK.
Note: If you also happen to encounter the flash drive not showing up on Mac, here is the access for online help.
Summary: When plugging your Seagate Backup Plus into a Mac computer, you may find the drive stops working and is not mounting in Disk Utility. Have you been troubled by the issue? This post will give you 7 workable solutions to fix Seagate Backup Plus drive not mounting/working issue on Mac.
A large number of users reported that they were unable to mount Seagate Backup Plus drive on Mac computers. And some say theirSeagate Backup Plus couldn't work on Mac after plugged in. Here is a real example:
'I really need your help. My Seagate Backup plus just stopped getting detected (led not working anymore) with my MacBook Pro 2016 model (with USB Type C to USB 3 connector) suddenly. It was working fine 1 month before. I tried this backup disk with a Windows computer and the LED light is working in that case but I am not able to get it to work with my MacBook Pro anymore. Any idea guys?'
In fact, this issue is very common, especially for those who frequently share the same drive between different computers. Now, let's walk through how to fix it if the Seagate Backup Plus doesn't work on Mac.
7 solutions to fix Seagate Backup Plus not mounting, not working on Mac
Seagate Backup Plus external hard drive is often used to back up important files. But for some reason, Seagate external hard drives could not be recognized by Mac. If you can't mount the Seagate Backup Plus drive in Disk Utility, it means the hard drive is not working on Mac and you can't access the data stored on it. So it's very urgent to fix the problem to make it work again.
Here are solutions to the Seagate Backup Plus not working or mounting issue.
1. Have some basic checks
Sometimes, the Seagate Backup Plus drive won't mount on Mac is due to the bad USB port or cable. Thus, once the Seagate Backup Plus drive stops working, you can first do some routine checks as below.
2. Check whether the Seagate Backup Plus is showing up in Disk Utility
To troubleshoot this problem, you first need to know if this Seagate hard drive is detected by your Mac. Open the Utilities folder in your Applications folder. Launch Disk Utility and check the left pane then. If you can't see the external hard drive in macOS, the drive probably has been physically damaged. In that case, you should send the drive to the local repair shop. Otherwise, you can move to the next solution.
3. Check if the Seagate Backup Plus drive is mounted in Disk UtilitySeagate Start Here Mac Application
If the Seagate Backup Plus is mounted in Disk Utility, you should blame the wrong computer settings or outdated computer. Fortunately, it's easy to fix these issues. Just try solution 4 and solution 5. If the external hard drive is greyed out in Disk Utility, it's not mounted. You can try right-clicking the Seagate Backup Plus and choose the 'Mount' button. If that doesn't work, the drive has some file system problems. Please follow the solution 6 to repair the problem.
4. Show the Seagate Backup Plus on the desktop
If the Seagate external hard drive is mounted in Disk Utility, but it still doesn't show up on Mac. First of all, you should make sure the settings in Finder display drive icons on the desktop.
Step 1: Go to Finder > Preferences > General tab.
Step 2: Select 'External disks' under 'Show these items on the desktop' and then the connected external hard drive will appear on the desktop.
5. Repair Seagate Backup Plus drive via First Aid
Seagate Backup Plus not mounting issue on Mac can be caused by file system problems. Disk Utility's First Aid is a built-in tool on Mac to deal with errors related to disks, such as file system corruption. So you can try to fix the unmountable/corrupted Seagate Backup Plus external hard drive in Disk Utility by following the steps below.
Step 1: Go to Utilities Disk Utility.
Step 2: Click 'View' in the top menu bar (Or click 'View' on the top window). Then select 'Show All Devices'.
Step 3: Select the Seagate Backup Plus external hard drive from the left sidebar.
Step 4: Click 'First Aid' on the top of the Disk Utility window.
Step 5: Click 'Run' to perform hard disk diagnostics and fix the not mounting/not working Seagate Backup Plus.
6. Update the software on Mac
Software updates keep your computer and programs secure, deal with quite a few bugs, and provide new features. Out-of-date software can cause a variety of issues. It's possible that the operating system will become sluggish and the connected device may not function properly. Fortunately, you can easily update the software on Mac.
Case 1. Update the software on macOS Mojave or Catalina. If you upgrade to macOS Mojave or macOS Catalina, you should choose 'System Preferences' from the Apple menu, then click 'Software Update' to check for updates. If any updates are available, click 'Update Now' to install them.
Case 2. Update the software on earlier macOS versions. Just launch the Mac App Store, click the 'Update' tab on the top and then choose the 'Update All'.
7. Fix the not mounting or working Seagate Backup Plus drive by reformatting
If First Aid failed on the external hard drive, it might have some serious errors that are beyond its reparation capability. In that case, you need to recover lost data from the Seagate Backup Plus external hard drive as soon as possible.
Step 1. Recover lost data from the unmountable/corrupted Seagate Back Plus
iBoysoft Data Recovery for Mac is free external hard drive data recovery software. It can easily recover files when the hard drive is not working or mounting on Mac. Also, it canrecover deleted photos and lost data from formatted drives, unreadable drives, corrupted drives, and recover deleted/lost partitions, etc. It's compatible withmacOS 10.15/10.14/10.13/10.12/10.11/10.10/10.9/10.8/10.7.
Here is a short video tutorial which shows you how to recover lost data from unmountable/corrupted external hard drives:
Step 2: Reformat the Seagate Backup Plus to make it work
After recovering data from the unmounted Seagate Backup Plus, you can now go to Disk Utility and reformat it without worrying about data loss.
Seagate Start Here Mac App Windows 10
If unfortunately, you can't reformat the Seagate Backup Plus drive, it must have physical issues. In this case, you have to look for help from a local data recovery company.
Bonus Part: Introduction to different Seagate Backup Plus drivesSeagate Mac Installer
You probably use a Seagate desktop drive like Backup Plus Hub and Expansion. Or you could use a Backup Plus Portable drive like Ultra Touch and Slim. No matter which Seagate Backup Plus drive you choose, it could not work on the Mac for some reason.
Therefore, it's important to know the differences between those Seagate Backup Plus drives. This helps you to use the Seagate Backup Plus drive more correctly and efficiently, and then avoid hard disk corruption.
Seagate Start Here Mac App Reviews
Conclusion
Seagate Start Here Mac App Store
No matter what caused Seagate Backup Plus not mounting, working, or readable issue on Mac, such as logical problems and physical damages, the most important thing is to back up important data or recover lost data with free Mac data recovery software. iBoysoft Data Recovery for Mac is a powerful and reliable data recovery tool on macOS which supports various external drives, including external hard drives, SD cards, USB flash drives, etc.
Seagate Start Here Mac Apps
If you have any suggestions to solve this issue or experience any questions when using iBoysoft Data Recovery for Mac, please feel free to let us know.
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